Administrative Support (West Virginia)

Full time

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For your reference here is the Position Description:

WE ARE GROWING, JOIN OUR TEAM

WHO IS Alleghenies United Cerebral Palsy (AUCP)- AUCP is a non-profit organization founded in 1955. It started as a grassroots effort by a group of concerned parents who wanted to find support for family members aged 18 – 59 with physical and intellectual disabilities. Starting in a church basement, we have evolved into an organization serving over 4,000 lives 18 and older, with staff throughout PA. Our mission is to assist individuals with disabilities in meeting their basic needs, enhancing their quality of life, and promoting their independence while also allowing them to be active participants in the decision-making and direction of their services.

SUMMARY

The Administrative Support Specialist is responsible for providing general administrative, clerical, and organizational support across departments. This role assists with daily office operations, document management, communication, scheduling, data entry, and basic operational coordination to ensure efficient and organized workflow.

The position requires strong organizational skills, attention to detail, professionalism, and the ability to maintain confidentiality.

Job Responsibilities:

Provide general administrative and clerical support to multiple departments
Answer and direct phone calls, take messages, and respond to inquiries
Schedule meetings and appointments as directed
Prepare, organize, scan, copy, file, and distribute documents and correspondence
Maintain and update paper and electronic filing systems
Perform data entry and maintain databases and spreadsheets
Assist with reports, mailings, packets, and internal communications
Retrieve records and documentation for staff as needed
Monitor and maintain office supplies and assist with inventory tracking
Support billing, tracking, or documentation processes as assigned
Assist with maintaining compliance documentation and internal records
Coordinate basic office logistics, including equipment and vendor communication as needed
Operate standard office equipment (copiers, scanners, fax machines, computers)
Maintain confidentiality of sensitive information in accordance with agency policies
Assist with general office organization and day-to-day operational needs
Perform other duties as assigned by the supervisor

Knowledge, Skills, and Abilities:

Strong organizational and time-management skills
Attention to detail and accuracy
Effective verbal and written communication skills
Ability to multitask and prioritize work
Professional demeanor and customer service skills
Ability to work independently and as part of a team
Basic troubleshooting skills for common office equipment
Ability to maintain confidentiality and handle sensitive information
Dependable and adaptable in a fast-paced environment

Qualifications:

High School Diploma or GED required
Previous clerical, administrative, or office experience preferred
Basic computer proficiency (Microsoft Office and/or Google Workspace)
Ability to pass required background clearances in accordance with agency policy
Valid Driver's License preferred

Physical Demands:

Ability to sit, stand, walk, and reach with hands and arms
Ability to use hands and fingers for keyboarding and document handling
Ability to lift up to 25 pounds
Ability to communicate clearly both verbally and in writing
Ability to manage multiple tasks and occasional high-stress situations

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Work Environment:

Office setting with minimal to moderate noise levels
Occasional exposure to outdoor weather conditions
Shared workspace environment

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Answer these questions to complete the application:

If offered the position when can you start?
This role provides administrative support to multiple departments. Can you describe your experience supporting more than one team at a time? How do you prioritize tasks when you receive competing requests?
Tell us about your experience handling incoming calls and inquiries. How do you ensure calls are properly directed, messages are accurate, and callers receive professional and timely responses?
What systems or methods have you used to maintain paper and electronic filing systems? How do you ensure documents are organized, easily retrievable, and kept up to date?
Describe your experience with data entry, maintaining databases, or working with spreadsheets. What steps do you take to ensure accuracy and confidentiality when handling sensitive information?
Upload your current resume
This role includes monitoring office supplies, assisting with billing/documentation, and coordinating basic office logistics. Can you provide an example of how you supported day-to-day office operations and handled a situation where something needed immediate attention?

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